Ep. 15: Becoming a Behaviour Detective

Introduction to Case Management

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In this training, Julie Crousset, Social Worker, and Sophie-Anne Scherrer, Occupational Therapist, talk about long term support to clients with disabilities in Eeyou Istchee. They present the role of the Community Worker, the situations when case management is needed and how it works. This presentation is geared towards CBHSSJB local Social Services staff and managers, but it can also be informative for clients and families who need long term support.


Goering, S. (2015). Rethinking disability: the social model of disability and chronic disease. Current reviews in musculoskeletal medicine8(2), 134-138.

Oliver, M. (2017). Defining impairment and disability. Disability and equality law3.

Miller-Lautman, C., Lapaquette, L. (2018). Case management training for clients with disabilities [Course presentation]. CBHSSJB.

World Health Organization (2002). Towards a common language for Functioning, Disability and Health – ICF. https://web.archive.org/web/20181018004751/http://www.who.int/classifications/icf/en/

TRANSCRIPT: Introduction to Case Management

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